* When returning an item, please first discuss the reason for return, courier, shipping cost, return address, etc. before sending the item back.
* Period for request depending on reason for return/exchange
Within 3 months after receiving the product if it is different from what was shown/advertised or if the contract is not fulfilled as agreed.
Or within 30 days from the date of learning of facts different from the display/advertisement (seller pays return shipping costs)
No returns/exchanges after either of the two periods has elapsed
*Reasons for non-return/exchange
1. If the return request period has passed
2. If the product is lost or damaged due to a reason attributable to the purchaser (except in cases where the packaging is damaged to check the contents of the product)
3. If the packaging is damaged due to a reason attributable to the buyer and the product value is significantly lost (food, cosmetics, perfume, records, etc.)
4. If the value of the product has significantly decreased due to the purchaser’s use or partial consumption (in the case of clothing with labels removed or luxury goods with tags removed)
5. When the value of a product has significantly decreased over time to the extent that resale is difficult.
6. In the case of custom-made products that are manufactured according to the customer's request (if the seller is expected to suffer irreparable damage and has written consent that the right to cancel the contract cannot be exercised due to such expected damage)
7. If the packaging of a product that can be copied is damaged (when opening the packaging of a CD/DVD/GAME/Book)
